We count after sales technical support as the most critical resource for customers. Anytime a machine is down, it can translate into huge losses as a result of production stoppages, spoilage, wastages and this can lead to even can more far-reaching consequences.

Same-day 4-Hour Response At Tantraco, we recognized this early in our business. And thus we built our technical support department as the backbone of our business. We pride ourselves on being able to provide quick and reliable technical back up for our customers. With the exception when Murphy’s Law is at work, we response to technical calls on the same day, in under 4 hours* *(apply to service calls within Singapore)

Be serviced by our Highly-Experienced Technicians More importantly, our “HIGHLY EXPERIENCED Technicians” is not just an empty boast.  Happy and dedicated employees who have grown with us, each team member has been with us anything between 12 to 21 years. In fact, the “most junior apprentice” member of our technical team has seem 6 years of service with us.

Standards and procedures Certified Since 2002, our work standards and procedures have been certified to ISO-9001:2000.